September 29, 2020
Dear Valued Travel Partners,
In light of the current landscape and our focus on a safe and healthy operational return, Royal Caribbean wants to ensure your clients enjoy reassurance and flexibility when booking their next cruise vacation with us. That's why we're extending our popular Cruise with Confidence policy to allow cancellations up to 48-hours prior to sailing in exchange for a 100% Future Cruise Credit when your clients book on or before November 30, 2020 on sailings through April 30, 2022. That's an additional two months of flexibility and security for your clients!
The policy parameters remain unchanged - including your commission protection on both the cancelled reservation AND the future reservation where the Future Cruise Credit is redeemed.
A comprehensive FAQ document is provided below for your reference. Complete details are posted on LoyalToYouAlways and access CruisingPower.com to assist in re-accommodating your clients, as desired.
We're getting closer and closer to welcoming you back onboard - and we can't wait for that day to arrive. We'll reach the other side together as partners and friends.
CRUISE WITH CONFIDENCE ENHANCED FAQS - Click here for a PDF version of these FAQs