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Royal Caribbean, Celebrity & Azamara Extend Voluntary Suspension of Cruising | Compensation Offers on Cancelled Sailings

This is an unprecedented time, and we know you and your clients are experiencing ripple effects across all facets of life. We're confident that all will be well in due time, but until then Royal Caribbean, Celebrity, and Azamara continue to evaluate the current environment, as well as determine our best path forward. When considering global travel restrictions, port closures, and more significantly, the importance of practicing "social distancing," we have made the decision to extend our global suspension, with hopes of now returning to general service as of May 12th, 2020. The only known exceptions to this are the return date of July 2nd, 2020 for the kick-off of the Alaska season, as well as all sailings originating or ending in Canada. Likewise, Singapore departures resume operation beginning June 1st, 2020. Our intent was never to disappoint your clients, nor to disrupt their vacation plans, but the health, safety, and security of our guests and crew remain our utmost priority.

As a result of this change, we've prepared some options for your clients. These options are aligned with the compensation offered to support the original global suspension on sailings through April 10th, 2020.

	OPTION #1	OPTION #2
	BEST VALUE	LOWER VALUE

OFFER	125% Future Cruise Credit (FCC) to sail with us on or before Dec 31st, 2021	100% Refund of amount paid

ACTION ITEMS	It's Simple no Action Needed From You! FCC is Automatically issued to all impacted guests	Click "Request Refund" below to begin this process

COMMISSION PROTECTION	We've got you covered! Commission will be protected on both ends - the canceled reservation AND the future booking where the FCC is applied!	Commission will be protected on the canceled reservation.

BEST VALUE: 125% Future Cruise Credit

This Future Cruise Credit will be based on the total cruise fare paid at the guest-level and will be automatically issued to all impacted guests on-or-before April 30th, 2020 via email. Taxes and fees, as well as any pre-purchased amenities or onboard packages will be automatically refunded to the original form of payment within 30 days.

If your client previously opted to take advantage of our Cruise with Confidence policy, the 100% FCC will stand and this new option is not applicable. Additionally, if your clients redeemed their Cruise with Confidence FCC on a sailing that is now cancelled, they will receive a new Future Cruise Credit valued at 125% of the total cruise fare paid, including the amount of the original certificate.

LOWER VALUE: 100% Refund

If a full refund is preferred, we are happy to process this request simply by clicking the link below and submitting the requested information. Given how fluid this situation is, we are allowing ample time for your client to choose the best option. The 125% Future Cruise Credit will remain active through its expiration date of December 31st, 2021 or until a refund request is submitted, at which time it will be deactivated. Your client can expect the refund approximately 30 days after requested.

If your client redeemed a Cruise with Confidence Future Cruise Credit on an impacted sailing and would now prefer a refund instead, we are happy to administer a refund in the amount of the new funds paid above the original certificate and, in turn, will reinstate the Cruise with Confidence FCC for future use.

PRE-CRUISE PURCHASES: 125% Value Toward a Future Cruise or 100% Refund

If your client pre-booked any shore excursions, beverage, internet, specialty dining or other onboard packages, through Royal Caribbean, Celebrity, or Azamara, she/he will have the option of receiving 125% Onboard Credit (OBC) to be used on your next sailing, or a 100% refund. In order to select the 125% Onboard Credit on behalf of your guest please CLICK HERE to submit your request. If we have not received the choice of compensation for these pre-booked items by April 8th, your client will automatically receive a full refund to their original method of payment. Guests with independent shore excursion arrangements should contact their tour operators as soon as possible.

We look forward to sailing again very soon and, rest-assured, our onboard staff and crew are preparing to welcome your clients back with great anticipation!

As always, we appreciate your patience and support during this time – stay safe and healthy!

CLICK HERE TO BEGIN REFUND REQUEST

Cancelled Sailings FAQ’ S

This is an unprecedented time, and we know you and your clients are experiencing ripple effects across all facets of life. We're confident that all will be well in due time, but until then Royal Caribbean, Celebrity, and Azamara continue to evaluate the current environment, as well as determine our best path forward. When considering global travel restrictions, port closures, and more significantly, the importance of practicing "social distancing," we have made the decision to extend our global suspension, with hopes of now returning to general service as of May 12th, 2020. The only known exceptions to this are the return date of July 2nd, 2020 for the kick-off of the Alaska season, as well as all sailings originating or ending in Canada. Likewise, Singapore departures resume operation beginning June 1st, 2020. Our intent was never to disappoint your clients, nor to disrupt their vacation plans, but the health, safety, and security of our guests and crew remain our utmost priority.

Please click on the links provided below to view each brand's specific Cancelled Sailings FAQs.

Cancelled Sailings FAQ's

ROYAL CARIBBEAN INTERNATIONAL FAQ'S

CELEBRITY CRUISES FAQ'S

AZAMARA FAQ'S

Cruise With Confidence Cancellation Form

If your clients elect to take advantage of the Cruise with Confidence program and are opting for a Future Cruise Credit, click on the link below, to complete the cancellation form.

CRUISE WITH CONFIDENCE CANCELLATION FORM

Click here for a PDF of the 'Cruise With Confidence' Cancellation & Compesation Grid

Terms & Conditions:

For guests scheduled to sail on or before September 1, 2020, the “Cruise with Confidence” program allows individual guests and guests in non-contracted groups booked on Royal Caribbean International, Celebrity Cruises, Azamara and SIlversea (RCCL) to cancel up to 48 hours prior to the vacation start date. Vacation start date includes any pre-hotel or Cruisetour packages booked through RCCL. "Cruise With Confidence Terms & Conditions may vary by market or region. The “Cruise with Confidence” program does not apply to bookings made by residents of mainland China, Hong Kong, and Macau. If the guest opts for the “Cruise with Confidence” program, and cancels his/her cruise, a Future Cruise Credit (FCC) will be issued for the cruise fare amounts paid to the cruise line. The FCC is non-transferrable and may not be redeemed for cash. The FCC certificate’s value may be applied toward the cruise fare due on a new booking, and new future sail date, on the brand originally purchased. All bookings are subject to availability at the time of the request. Any booking made using the FCC must be used for a sailing that commences on or before December 31, 2021. If not used on or before December 31, 2021, the certificate will automatically expire and have no value. Restrictions may apply on stateroom category and applicable pricing and promotions. Guest will remain responsible for paying the applicable deposit amounts, taxes/fees, port expenses and gratuities for the new booking. Program does not apply to chartered sailings. RCCL reserves the right to correct any errors, inaccuracies or omissions at any time without prior notice or liability. Offer can be withdrawn without notice. ©2020 Royal Caribbean Cruises Ltd. Ships’ registry: Bahamas.

IMPORTANT Travel Requirements

We’re sure you’ve been monitoring the news regarding coronavirus COVID-19. This situation remains quite fluid, and we continue to assess the impact and monitor the number of cases around the world. And while there are still a lot of unknowns related to coronavirus COVID-19, we do know it presents the most serious health risks to older individuals, the immunocompromised, and those with serious, underlying medical conditions.

As global developments continue to change daily, we are fully focused on protecting the health and safety of our guests & crew – especially those that are most compromised.

As a result, and to protect your well-being, along with guidance from the U.S. Centers of Disease Control, World Health Organization, and other global public health authorities, we continue to implement new and enhanced health & safety protocols, along with travel regulations. Here’s what you need to know.

IMPORTANT TRAVEL REGULATION:

Starting March 16th, 2020, in order to sail:

Any guests age 70 or older at the time of embarkation, must present a written verification from a qualified physician certifying that the person has no severe, chronic medical condition and is fit to travel.
Download the required physician letter here: https://www.royalcaribbean.com/content/dam/royal/resources/pdf/rccl-approved-physician-letter.pdf
Additionally, any person with a severe, chronic medical condition, including those specified by the CDC - i.e. chronic heart, lung, liver, or kidney disease, diabetes, HIV/AIDS, or cancer - will be unable to sail.
If a guest is unable to provide a "fit to travel" letter from their physician, or has a compromising medical condition, we'll provide them with a Future Cruise Credit to come back and sail with us at a later time.

Currently regardless of nationality, boarding will be denied to:

Any person who has traveled from, to or through mainland China, Hong Kong, Macau, Italy, Iran, or South Korea, or Europe (excluding United Kingdom) 15 days prior to embarkation. Click here for the list of European countries
Any person who has come in contact with anyone with 15-day prior travel to mainland China, Hong Kong, Macau, Italy, Iran, or South Korea or Europe (refer to the above link). The CDC characterizes contact with an individual as coming within six feet (2M) of a person
Any person who within 15 days prior to embarkation, has had contact with, or helped care for, anyone suspected or diagnosed as having COVID-19, or who are currently subject to health monitoring for possible exposure to COVID-19.
Additionally, for Caribbean Itineraries only: The above parameters will also include the countries of Japan, Singapore and Taiwan long with travel or contact occurring 21-days prior to embarkation.

HEALTH SCREENINGS:

On all Royal Caribbean International ships, mandatory temperature screenings will be conducted for all guests and crewmembers on embarkation day. If your temperature is above 100.4°F or 38° C, you and those in your party will undergo a secondary health screening. Temperatures will be taken with a digital, no-touch thermometer. So, no need to worry.

Additionally, secondary, enhanced health screenings will be performed on:

Any person who reports feeling unwell or displays flu-like symptoms.
Any person who has traveled from, to or through Japan or Thailand in the 15 days prior to embarkation.
Any person who is uncertain about contact with individuals who have traveled in the 15 days prior to embarkation from, to or through mainland China, Hong Kong, Macau, Iran, Italy, South Korea, Japan, or Thailand.
In some cases, guests presenting certain symptoms in the specialized health screenings may be denied boarding.
For Caribbean Itineraries Only: Secondary health screening parameters will include the countries of France, Germany, Spain and Thailand for travel or contact occurring 20-days prior to embarkation.

All guests who are denied boarding due to these restrictions will receive compensation. Additional restrictions may be imposed based on local circumstances. For example, certain countries may deny visas or prohibit entry based on travel history or nationality.

We have rigorous medical protocols in place to help guests and crew members who feel unwell while sailing. Our protocols include professional medical treatment; isolation of unwell individuals from the general ship population; and intensified ship cleaning, air filtration, and sanitization procedures.

We are assessing developments constantly and will update these measures as needed. Guests with questions may contact the customer care departments of our individual cruise lines or their travel professionals.

Cruise With Confidence Program EXTENDED

Click here for a PDF of the 'Cruise With Confidence' Cancellation & Compensation Grid

Your continued support and loyalty during this uncertain time is greatly appreciated and truly shows how great partnerships only grow stronger during tough times. As the situation with COVID-19 continues to evolve, we fully understand the heightened travel concerns that follow. We want to make the decision to vacation with Royal Caribbean International that much easier for you and your clients.

To help our guests book and sail with confidence, we’re extending our Cruise with Confidence program to allow for greater flexibility. All guests currently booked on sailings departing on or before September 1st, 2020 may choose to cancel their reservation up to 48 hours prior to departure.

If they cancel outside of final payment:

If they booked a Non-Refundable Deposit program – they’ll receive a Future Cruise Credit in the value of their deposit and a refund for all other funds paid.
If they booked a standard promotion – they’ll receive a full refund of all amounts paid.

After final payment, if they cancel up to 48 hours before their sailing:

They’ll receive a Future Cruise Credit for any funds paid towards their cruise fare to use on a sailing before December 31st, 2021.
- They can expect to receive their credit via email within 30 days of when you request to cancel their booking.

If your clients want to cancel their upcoming cruise for a Future Cruise Credit, and you don’t want to have to wait on the phone, please CLICK HERE to get the process started. Additionally, please know, if they choose to move forward with this Cruise with Confidence offer, and then their sailing is cancelled due to an unexpected change, they will not be eligible for the new offer.

Lastly, your earned commission will be protected on both the cancelled booking and the future reservation where the FCC is redeemed. Guests can apply these credits to any future cruise of their choice departing on or before December 31, 2021.

We hope that this program provides you and your clients comfort, knowing they can choose to sail as planned or at a later time. Either way, we want them to have the perfect cruise vacation. Since this policy is fairly new, we’ve included some answers to questions you may have below. Please note that this policy is subject to change.

Thank you for your partnership. We look forward to welcoming your clients onboard soo.

FREQUENTLY ASKED QUESTIONS - Click here for a PDF version of these FAQs

1. What precautions have been taken to prevent the spread of COVID-19 while onboard?

Once Royal Caribbean, Celebrity, & Azamara resume operations on May 12, 2020, we will continue to thoroughly sanitize all terminal and ship access points before and after all sailings. In addition, over and above the normal procedures, we will continue to extensively clean high-traffic areas onboard, including restrooms and public areas. Daily announcements will be made to remind guests to wash their hands often, use recommended coughing etiquette, and report any illness symptoms immediately. Also, additional medical staff has been added and will provide complimentary medical consultations during each sailing if needed.

2. Do all sailings qualify for “Cruise with Confidence”?

On March 6, 2020, Royal Caribbean, Celebrity, & Azamara's new Cruise with Confidence policy was introduced and included sailings departing on-or-before July 31, 2020. As of March 30, 2020, the sailing window was expanded through September 1, 2020..

3. How long will my client have to redeem his/her Future Cruise Credit?

All Cruise with Confidence Future Cruise Credits must be redeemed on sailings departing on-or-before December 31, 2021. Please note that Cruise with Confidence Future Cruise Credits cannot be redeemed on the sailing where it was previously issued; Only future sail dates qualify for FCC redemption.

4. What is the process for cancelling or re-accommodating my clients?

Should your clients be interested in cancelling and opting for a Future Cruise Credit, please submit the booking details via the digital Cruise with Confidence cancellation form on CruisingPower.com or LoyalToYouAlways.com. We’ll take it from there – ensuring the Future Cruise Credit is processed for your clients and also the commission earnings protected for you! Please be advised that ALL guests in the stateroom must opt for Cruise with Confidence in order to qualify.

If your client does not wish to take advantage of the Cruise with Confidence policy, please use your preferred automation tool to cancel the reservation. Standard cancellation policies will apply.

5. Where can I locate the Cruise with Confidence digital cancellation form?

The cancellation form can be found on CruisingPower.com under Alerts, on the Espresso homepage, or searchable via Latte. In addition, the form is also housed on LoyalToYouAlways.com under News or direct access through https://loyaltoyoualways.com/service/cruisewithconfidence1/. For further assistance, our Trade Support & Service team is happy to take your calls, though we appreciate your patience as longer-than-normal hold times are likely. Azamara: 1-877-222-2526 • Celebrity Cruises: 1800-437-3111 • Royal Caribbean: 1-800-327-2056.

6. How is the value of my client’s Future Cruise Credit determined?

Your client’s Future Cruise Credit will be reflective of the Cruise fare (Cruise + Non-commissionable Cruise Fare) amount paid, less taxes & fees. Air, Pre/Post Hotels, transfers, etc. will be refunded to the original form of payment.

7. Will Travel Partner commissions be protected for guests who choose to cancel their existing reservation?

Yes, travel partner commission will be protected on both the cancelled booking and the future reservation where the correlating Future Cruise Credit is applied. Please note that commission protection will only occur on cancelled reservations that are paid in full, fall within the final payment window, and where guests have opted to take advantage of the Cruise with Confidence FCC option. If a guest misses the cancellation deadline of 48-hours prior to the sail date and requests a late cancellation, full penalties will be assessed, and commission will be protected.

8. What if my client prefers to change the ship and sail date instead of cancelling?

Guests outside of final payment can certainly opt to change their ship and sail date. If your client booked a Non-Refundable Deposit fare, the change fee will be waived for sailings through September 1, 2020.

9. Within Final Payment, can my client change his/her ship and sail date instead of opting for a Future Cruise Credit?

We’re happy to hear that your client has already planned their future cruise with us! Unfortunately, we won’t be able to change the ship and sail date within the Final Payment period. What we can do is create a new booking and apply your client’s Future Cruise Credit upon receipt.

10. What will happen to my client's NextCruise onboard credit if my clients choose to cancel?

When choosing Cruise with Confidence, NextCruise onboard credits will be re-added to your client’s booking if they opt to change their ship and sail date. Should that choose to cancel with Cruise with Confidence, it will be applied to the new reservation, upon rebooking. Additionally, if your client has received onboard credit as a result of a redeployment, charter, or other goodwill gesture, it will also follow them to the new booking. If your client chooses to cancel without opting for Cruise with Confidence, the onboard credit will be forfeited. Any promotional onboard credits will be forfeited.

11. If my clients are not interested in a Future Cruise Credit and simply wish to cancel for a refund, what are the options?

Guests wishing to cancel prior to final payment can absolutely do so for a full refund of all monies paid to-date, and the nonrefundable deposits will be returned in the form of a Future Cruise Credit. After final payment, the standard cancellation penalties apply for those guests not interested in taking advantage of the Cruise with Confidence policy.

12. What happens if there is a difference in cruise fare between the Future Cruise Credit issued for my client’s cancellation and what they would like to book next?

If the cruise fare on your client’s new booking exceeds the Future Cruise Credit’s value, your client will be responsible for the difference. Alternatively, if the new cruise fare is lower than the Future Cruise Credit’s value, a new Future Cruise Credit will be issued for the balance, opening yet another great opportunity to cruise with us again!

13. Are Future Cruise Credits interchangeale between brands?

Future Cruise Credits acquired through our “Cruise with Confidence” policy are brand-specific and can only be redeemed on the brand where the cancellation occurred.

14. Do the same parameters apply to both Group and Individual reservations?

At this time, named Individual and Group reservations qualify for the same “Cruise with Confidence” guidelines. Contracted group eligibility may vary and, at this time, chartered sailings do not apply

15. Will my client's air change fees be protected?

If your client secured air accommodations through our internal air program and now wishes to alter his/her plans, they can do so with confidence! Our team will handle all re-accommodations and we’ll cover any change fees. Should any additional charges be incurred, please keep in mind that your client will be responsible for this portion. If air was booked independently, please contact the air carrier directly for assistance with cancelling or changing your client’s flight accommodations.

16. What about hotel and transfers? Will I receive a refund for those?

If your client purchased hotel or transfers with Royal Caribbean, they will be refunded. Anything purchased outside of Royal Caribbean will need to be addressed directly with the supplier.

17. Do standard Final Payment timelines still apply?

Yes, full payment is still required at 75 days-to-sailing for departures 1-4 nights in length and 90 days-to-sailing for 5+ nights. For Azamara full payment is required at 120 days-to-sailing.

18. Do all fare codes qualify, including Non-Refundable Deposit fares?

Yes, there are no restrictions to any rate codes.

19. How are Non-Refundable Deposit bookings impacted by this policy update?

Non-Refundable Deposit bookings for Royal Caribbean and Celebrity sailing on-or-before September 1, 2020 are eligible for this temporary policy change and follow the same guidelines. Prior to the Final Payment deadline, Non-Refundable Deposit bookings wishing to change to an alternate ship or sailing can do so with no fee assessed - the change fee will be waived.

20. Upon cancellation, will my clients be credited for any pre-cruise purchases, such as beverage packages, shore excursions, etc.?

Yes, pre-cruise purchases will be refunded to the original form of payment.

21. Can my clients choose to carry promotional amenities or value adds from their cancelled reservation to their future booking?

At time of cancellation, all promotional offers, amenities, and value adds are removed and will not carry-over to future reservations. Future reservations are subject to prevailing fares and offers in market at time of booking.

22. What happens if one guest in a double stateroom wishes to cancel, while the other guest prefers to sail?

The guest wishing to cruise can absolutely do so as a single traveler, with no change in cruise fare. Please follow the Cruise with Confidence guidelines to ensure the cancelled guest receives their preferred option.

23. Will my client's Future Cruise Credit be sent directly to him/her? If so, how will travel partners be notified?

All Future Cruise Credits will be sent directly to the impacted guest, with the associated travel partner in copy

24. What if my client used a Future Cruise Credit to pay for their existing cruise and now wishes to cancel under the Cruise with Confidence terms?

The original Future Cruise Credit will be reinstated with the prior FCC amount and expiration date. If expired or due-to-expire before October 31st, 2020, your clients will be granted an extension through October 31st, 2020 to redeem. Your client will also receive a new Future Cruise Credit based on the remaining amount paid and following the Cruise with Confidence policy terms.

25. To qualify for the new Cruise with Confidence policy, what is the last day that my client can cancel?

The Cruise with Confidence policy applies to all guests wishing to cancel up until 48-hours prior to their date of cruise departure. Please reference the chart below for further clarity.

Sailing Departure Day	Last Day to Cancel
Sunday	Thursday
Monday	Friday
Tuesday	Saturday
Wednesday	Sunday
Thursday	Monday
Friday	Tuesday
Saturday	Wednesday

26. If a group falls below the minimum threshold of 8 staterooms, will earned Tour Conductors be protected?
Should group counts fall below the minimum requirements, at this time, Tour Conductor credits will be honored within our current 30-day to sailing policy.

27. Are there any ships/sailings where the Cruise with Confidence Future Cruise Credit is ineligible?
The FCC can be redeemed on any future sailing departing on or before December 31, 2021 of your client’s choice, as long as it remains on the brand originally purchased. The FCC cannot be used to repurchase the same ship/ sailing where the original booking cancelled.

28. What happens if my client placed a deposit on a new booking, and the FCC that is issued is valued at more than the value of my cruise?
Once the request is received, we will apply the FCC to your client’s booking. Your client’s deposit can be used for any taxes/fees and travel protection, and remaining deposit will be refunded. If the FCC has any additional value after application, it will be reissued in a new FCC.

29. Are Cruise with Confidence Future Cruise Credits applicable to existing bookings? Or do only new reservations qualify?
Future Cruise Credits should be used on new bookings; however, we understand that your client may have an existing booking with the deposit paid in anticipation for the certificate amount. Your clients can opt to apply the FCC amount to cover any amount due towards cruise fare on the booking. Please note that FCCs do not cover taxes & fees or other booking components - such as prepaid gratuities or transfers. Should the value of the FCC be greater than the balance owed, the variance will be reissued in the form of a new Future Cruise Credit.

Silversea Cruise With Confidence, Expanded Cancellation Policy

As of March 9, 2020

In uncertain times like these our main priority is to take all necessary steps to reassure and provide peace of mind to you and your clients; as well as to continue to inform you about all the necessary precautions that we are taking so that you can confidently communicate to your clients that with Silversea they are in good hands.

Following our relaxation of the cancellation policies for the benefit of guests, launched on March 5th, we are now going further by also embracing the Royal Caribbean Group’s ‘Cruise with Confidence’ initiative. Guests on cruises departing before July 31st, 2020 now have the additional option of cancelling their voyage as late as 48 hours prior to sailing.

Silversea’s existing cancellation policy offers guests long-term assurances on all sailings departing between June 1st and December 31st, 2020, while the ‘Cruise with Confidence’ policy covers upcoming voyages in the coming weeks.

Silversea is now offering one of the most comprehensive rebooking policies in the industry.

Summary of ‘Cruise with Confidence’ policy applicable for existing and future bookings:

FOR SAILINGS DEPARTING FROM TODAY UNTIL MAY 31ST 2020

Guests are able to cancel their booking up to 2 days prior to departure and receive a Future Cruise Credit^ for the cruise portion of the booking.
If they cancel in the last 48 hours before sailing, penalty will be 100% of the booking.

FOR SAILINGS DEPARTING BETWEEN JUNE 1ST AND JULY 31ST 2020
Guests have several options:

If they cancel up until 30 days prior to sailing date they can elect to receive either a 100% cash refund* or a 100% Future Cruise Credit^ for the cruise portion of the booking.
If they cancel between 30 days and 2 days prior to sailing they will receive a 100% Future Cruise Credit^ .
If they cancel in the last 48 hours before sailing, penalty will be 100% of the booking.
Cancellations are subject to a $200 administrative fee (£260, AUD 250, CAD 250, £200).

FOR SAILINGS DEPARTING BETWEEN AUGUST 1ST UNTIL DEC 31ST 2020

Guests are able to cancel their booking up to 30 days prior to departure and receive 100% cash refund* of the monies paid to Silversea.
If they cancel inside the last 30 days before sailing, penalty will be 100% of the booking. This cancellation will be subject to a $200 administrative fee (£260, AUD 250, CAD 250, £200).

TRAVEL PARTNER COMMISSION

With the revised Cruise with Confidence policy, travel partner commissions will now be protected on both the cancelled booking, as well as the future reservation where the correlating FCC is applied. Please note that commission protection will only occur on cancelled reservations that are paid in full, fall within the final payment window, and where guests have opted to take advantage of the FCC option. If a guest misses the cancellation deadline of 48-hours prior to vacation start date and requests a late cancellation, full penalties will be assessed, and commission will be protected.

^The Future Cruise Credit amount will exclude any amounts paid for air fees, air upgrades, deviation fees, pre, post and overland tours, transfers, hotels and insurance.

*Cash refund means original amount paid in the original currency refunded to the original method of payment. It will exclude any amounts paid for air fees, air upgrades, deviation fees, pre, post and overland tours, transfers, hotels and insurance.

“CRUISE WITH CONFIDENCE” FAQ HERE

Maintaining your trust and confidence is of upmost importance to us. We look forward to welcoming your guests onboard, when they feel the time is right to enjoy an incredible Silversea voyage.

CruisingPower

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