April 27, 2021
Dear Valued Travel Partner,
The health and safety of our guests remains our key focus at the Royal Caribbean Group. To ensure we have ample time to focus on our healthy return to service initiatives, we've made the tough decision to voluntarily suspend cruise operations through May 31, 2021.
For Royal Caribbean International this includes all sailings through June 30, 2021, including Spectrum of the Seas sailings, 4/30/2021 - 5/26/2021 and Voyager of the Seas sailings, 4/29/2021-5/27/202. This suspension excludes sailings for: Quantum of the Seas, Odyssey of the Seas, Adventure of the Seas and Voyager of the Seas.
For Celebrity Cruises, global operations are suspended for all sailings through June 30, 2021. This excludes the newly announced return to service sailings on Celebrity Apex, Celebrity Millennium and Celebrity Silhouette.
For Azamara Cruises, the following have been cancelled: Azamara Journey sailings departing on July 16, 2021 through September 29, 2021 and Azamara Pursuit sailings departing on July 10, 2021 through September 14, 2021. Ships will return to service as follows: Azamara Quest: August 28, 2021, Azamara Journey: October 13, 2021 and Azamara Pursuit: September 28, 2021.
This will allot additional time to solidify our safety measures as we work to welcome you and your clients back onboard. We are thoughtfully analyzing every aspect of the cruise experience and, as you can imagine, this takes time but we are steadily making progress.
Through our healthy return to service program, we are not only reinforcing current standards, but setting new ones at every turn. This new program will focus on four key aspects of the cruise experience - upgraded screening prior to boarding, enhanced processes onboard, focused approach on the destinations we visit, and heightened procedures for managing any reports of exceptions.
Through it all, we understand the disappointment that comes with interruptions to your clients' travel plans. Those guests currently confirmed on the aforementioned sailings, and not previously canceled under our Cruise with Confidence offer, will have the option to select from several compensation options.
Please click on the links provided below to view each brand's specific Cancelled Sailings FAQs.