December 02, 2020
Dear Valued Travel Partner,
The health and safety of our guests remains our key focus at the Royal Caribbean Group. To ensure we have ample time to focus on our healthy return to service initiatives, we've made the tough decision to voluntarily suspend cruise operations through February 28, 2021.
For Royal Caribbean International this includes all sailings through February 28, 2021, excluding Singapore sailings and China Spectrum of the Seas sailings, 1/24/2021 - 2/28/2021. Additionally, the remainder of the Australia/New Zealand season has been cancelled — through April 2021.
For Celebrity Cruises, global operations are suspended for all sailings departing on or before February 28, 2021, as well as the remaining Winter 2020/21 season in South America.
For Azamara Cruises, all sailings remain cancelled and will resume operations as follows: Azamara Quest will resume on March 20, 2021 with a 12-night Spain Intensive voyage from Lisbon to Rome; Azamara Journey on April 9, 2021 with an 8-night Iberia Intensive voyage from Lisbon to Barcelona, and Azamara Pursuit on May 9, 2021 with a series of new Greece Intensive voyages roundtrip Athens.
This will allot additional time to solidify our safety measures as we work to welcome you and your clients back onboard. We are thoughtfully analyzing every aspect of the cruise experience and, as you can imagine, this takes time but we are steadily making progress.
Through our healthy return to service program, we are not only reinforcing current standards, but setting new ones at every turn. This new program will focus on four key aspects of the cruise experience - upgraded screening prior to boarding, enhanced processes onboard, focused approach on the destinations we visit, and heightened procedures for managing any reports of exceptions.
Through it all, we understand the disappointment that comes with interruptions to your clients' travel plans. Those guests currently confirmed on the aforementioned sailings, and not previously canceled under our Cruise with Confidence offer, will have the option to select from several compensation options.
Please click on the links provided below to view each brand's specific Cancelled Sailings FAQs.